Who this policy covers
- Dealers: businesses using the Motoplus platform on their own website, including the Motoplus Social feature that connects to their Facebook Page.
- Visitors to this website, moto-plus.co.uk.
Motoplus Social does not collect or process any data belonging to Facebook users who view, like or comment on a dealer's posts. The app interacts only with the dealer's own Facebook Page, at the dealer's request.
What information we handle, and why
Motoplus handles only the information needed to provide the features selected by the dealer.
This includes connecting the dealer's chosen Facebook Page, publishing vehicle posts and, where enabled, creating suggested captions.
When a dealer connects their Facebook Page
When a dealer connects their Facebook Page to Motoplus Social, we request the following through Facebook's official login process:
Once a Page is chosen, we store the Page name, Page ID and a Page access token . This is the minimum needed for the feature to work.
Where that information is stored
Motoplus runs on each dealer's own website. The Page access token and connection details are stored in the dealer's own WordPress database, on the dealer's own hosting , not on any central Motoplus server.
We do not operate a server that collects, aggregates or stores dealers' Facebook data.
Facebook connection details stay within the individual dealer's own website and hosting environment.
What the app sends to Facebook
When a dealer publishes a post, or has automatic posting switched on, the app sends the following information to Facebook:
- The generated post image.
- The post caption.
- A link to the vehicle listing on the dealer's own website.
This is vehicle stock information, such as make, model, price, mileage and photos. It is not personal information.
AI-written captions
If a dealer enables the optional AI caption feature, the vehicle's details, including make, model, year, specification and price, are sent to OpenAI to generate a suggested caption.
No personal information is included in these requests. Dealers who do not enable this feature send nothing to OpenAI.
What we do not do
Clear limits on how data is used.
We do not sell any data, to anyone.
We do not collect data about Facebook users who interact with dealers' posts.
We do not use Facebook data for advertising, profiling or analytics.
We do not share Facebook data with any third party, except sending post content to Facebook itself in order to publish it.
Legal basis
We handle the information above in order to provide the service the dealer has asked for, which is the performance of a contract under UK GDPR.
How long we keep information
Connection details remain in the dealer's own database for as long as the Page stays connected.
Disconnecting the Page, or uninstalling Motoplus, removes them.
Data deletion instructions
See the full process for disconnecting Facebook and removing locally stored connection details.
Your rights
Under UK data protection law you have rights over information about you, including access, correction and deletion.
To exercise any of these rights, or to ask a question, contact info@moto-plus.co.uk .
You also have the right to complain to the Information Commissioner's Office .
This website
Moto-plus.co.uk itself collects only the information you choose to send us through the contact form, including your name, email address and message.
We use this information solely to reply to you.
Changes to this policy
If this policy changes, the updated version will be published on this page with a revised date.